FAQs
Find answers to many common questions below
Product Information
- Do MAJESTIC concert snare drum come with case?
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All MAJESTIC Prophonic concert snare drum come with a Pro Tour case. |
- Do MAJESTIC mallet instruments come with mallets?
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All MAJESTIC mallet instruments include mallets and dust cover - except for concet bells, which come with a hard case. |
- How can I get a copy of assembly instruction for mallet instruments?
A copy of printed assembly instruction is included in every mallet instrument - except for concert bells, which does not requires assembly.
Click here to download assembly instruction of MAJESTIC mallet instruments. |
- How can I get a copy of user's manual for Prophonic concert snare drums?
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Click here to download owner's manual of MAJESTIC Prophonic concert snare drums. |
- What accessories are included with my new MAJESTIC concert bass drums?
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All MAJESTIC concert bass drums include mallet and dust cover. |
- What accessories are included with my new MAJESTIC Timpani?
All MAJESTIC Symphonic & Harmonic series Timpani include dust cover, tuning key, and damper. 26" Timpani also includes mallet holders and 2 pairs of mallets.
All MAJESTIC Grand Classic, Symphonic Grand, Prophonic, and Concert series Timpani include tuning key and damper. 26" & 32" Timpani also includes mallets.
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- Can I buy Timpani in German set-up?
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Yes. Please contact MAJESTIC local distributors for more information. |
Warranty Information
- How do I get warranty service for my instrument?
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Click here to contact MAJESTIC local distributors for warranty service. |
Where To Buy
- Can I buy directly from MAJESTIC?
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You can only purchase MAJESTIC instruments through an Authorized MAJESTIC dealer. |
- How can I find a retailer near me?
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Click here to locate an authorized MAJESTIC dealer or distributor in your region. |
Accessories, Parts, & Add-Ons
- I had a part break, what do I do?
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Please contact our global distributors where you purchased the product with all available details. |
Artist Sponsorships
- Who is on your artist roster?
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For a complete list of MAJESTIC artist, click here. |
- Who should I talk to about an artist endorsement?
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Please click here to contact us. |
Still need help? Email Us.