Find answers to many common questions below

Product Information

Do MAJESTIC concert snare drum come with case?
All MAJESTIC Prophonic concert snare drum come with a Pro Tour case.

Do MAJESTIC mallet instruments come with mallets?
All MAJESTIC mallet instruments include mallets and dust cover - except for concet bells, which come with a hard case.

How can I get a copy of assembly instruction for mallet instruments?
A copy of printed assembly instruction is included in every mallet instrument - except for concert bells, which does not requires assembly.

Click here to download assembly instruction of MAJESTIC mallet instruments.

How can I get a copy of user's manual for Prophonic concert snare drums?
Click here to download owner's manual of MAJESTIC Prophonic concert snare drums.

What accessories are included with my new MAJESTIC concert bass drums?
All MAJESTIC concert bass drums include mallet and dust cover.

What accessories are included with my new MAJESTIC Timpani?
All MAJESTIC Symphonic & Harmonic series Timpani include dust cover, tuning key, and damper. 26" Timpani also includes mallet holders and 2 pairs of mallets.

All MAJESTIC Grand Classic, Symphonic Grand, Prophonic, and Concert series Timpani include tuning key and damper. 26" & 32" Timpani also includes mallets.

Can I buy Timpani in German set-up?
Yes. Please contact MAJESTIC local distributors for more information.

Warranty Information

How do I get warranty service for my instrument?
Click here to contact MAJESTIC local distributors for warranty service.

Where To Buy

Can I buy directly from MAJESTIC?
You can only purchase MAJESTIC instruments through an Authorized MAJESTIC dealer.

How can I find a retailer near me?
Click here to locate an authorized MAJESTIC dealer or distributor in your region.

Accessories, Parts, & Add-Ons

I had a part break, what do I do?
Please contact our global distributors where you purchased the product with all available details.

Artist Sponsorships

Who is on your artist roster?
For a complete list of MAJESTIC artist, click here.

Who should I talk to about an artist endorsement?
Please click here to contact us.

Still need help? Email Us.